LoadUp Terms and Conditions
a) Trading is subject to Air Freight Forwarders Association of Malaysia (AFAM) STC. These conditions limit or exempt the company liability in certain circumstances. Copy of standard trading terms and condition available upon request.
b) All our shipments are subject to our standard Terms of Service.
c) Liability for loss or damage of goods in transit shall be in accordance with the AFAM STC.
d) All rates are applicable for periodic review.
e) Fuel surcharges may be applied without notice and typically charged as a percentage of the base trucking cost.
f) Cancellation of bookings while the driver is already en-route to or has arrived at the pickup location (futile trip) will be charged 50% from actual rates.
g) Refusal of acceptance of cargo by consignee and unplanned return shipments may result in additional charges.
h) Order lead time : 1-3days before 3pm, upon confirmation of shipment date. Surcharges for public holiday may apply.
i) Quoted rates are only applicable for general cargoes and not applicable for any class rated cargoes such as dangerous goods, human remains, perishables, valuable cargo, and odd sized cargo.
j) Rate quoted exclude Customs formalities and clearance unless specify or quoted separately.
k) Rate quoted does not include any duty, tax, insurance, storage and demurrage charges or other expenses incurred due to circumstances beyond Loadup or the carrier’s control or equipment use.
l) Rates quoted exclude any manpower during pick-up and delivery, unless specify or quoted separately
m) Rates quoted exclude any equipment, devices for a) For any overweight cargo, shipper holds the responsibility to notify Loadup before pick-up.
b) Any summons or penalties issued by authorities due to overweight issue will be payable by customer.
c) Loadup reserves the right to charge interest @ 1.5% per month on any or all overdue invoices pro-rated on daily basis.
d) Loadup reserves the rights to review the quotation in the event of any significant cost increase, e.g., fuel, minimum wage, tolls, levy & etc.
Standard credit term - 60 days for qualified clients
loading & unloading